Enhance Loyalty and other KPIs using our Framework
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TrustLogic® Framework
TrustLogic® provides a structured approach to building trust through its Six Buckets of Trust®. These categories—Stability, Development, Relationship, Benefit, Vision, and Competence—allow businesses to pinpoint and enhance the factors that directly impact customer loyalty.
Impact on Key Performance Indicators
TrustLogic® effectively drives over 80% of key performance indicators (KPIs) such as Net Promoter Score (NPS), reputation, and loyalty. The framework accurately reflects the psychological processes customers undergo when deciding to trust a brand, thereby increasing the likelihood of customer recommendations and repeat purchases.
Building Long-term Customer Relationships
By focusing on the Six Buckets of Trust®, TrustLogic® helps businesses build and maintain trust, ultimately enhancing customer loyalty. This structured approach ensures that companies can effectively communicate their reliability and commitment, fostering long-term customer relationships.
Even small increases in trust were found to double the likelihood of customers recommending and purchasing from a brand. This improvement has been observed across more than 40 countries, showcasing TrustLogic’s global applicability.