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The more I trust you, the more I will recommend you and stay loyal.

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More trustworthy →
more word-of-mouth-worthy.

+10% NPS

in four months

+19%

Development Trust

+9%

customer retention

How do you want to start?

Survey and Insight-2-Action workshop

We survey your audience for you, or you integrate the TrustLogic module into your or your partners' survey.

We analyse with you and conduct your Insight-2-Action workshop to get going right away and onboard your key teams.

Time to action: 2-4 weeks

Measurable results: 4-16 weeks

Output: Know what's most trust and WOM-worthy to your audience

Pricing: From A$ 25,000/US$ 8,000 (includes annual Enterprise level TrustLogic.Center Access with Auro-Analyser and AI))

Rapid Action pilot workshop

Pick your touchpoint, Individual or functional team (e.g. Call centre, marketing, Client Team or Partner)

90-minute Action workshop.

Identify powerful trust equity.

Prioritise.

Co-create trust-maximised solution ready to pilot.


Duration: 90 minutes

Implementation: Instant

Output: Action ready solutions. Mini Playbook.

Pricing: A$ 5,000, US$ 3,500

Training workshop

Function specific training, empowerment and action workshop.

Brand, CX, Reputation, People Engagement, Leadership, VoC, Retention, Sales, Service, Transformation.


Duration: 1/2 day or 1 day

Output: Team can confidently integrate powerful TrustLogic strategically and practically into their systems and daily work. Co-created benchmark applications. Playbook.

Pricing:  A$ 8,000/16,000, US$ 5,500/11,000

Strategic projects 

Work with our team start to end to take your performance to the high-trust level.

Brand, CX, Reputation, People Engagement, Leadership, VoC, Retention, Sales, Service, Transformation.


Typical project duration: 3-12 months

Output: Scaled, internalised trust-focus . Measurable, sustainable performance improvement.

Pricing: $ 30,000 start up to global programs 

Prices subject to change. + expenses and tax where applicable. T&Cs apply

Powerful. Simple.

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Seamless integration

Simple, non-intrusive 10-second survey module.

Pinpoints the trust drivers behind 80% of your NPS.
→ You know exactly what drives recommendation for your audience.

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Clear prioritisation

Ranks the trust signals that matter most.
→ You focus effort where it lifts NPS fastest.

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Strength-based growth

Uncovers your amazing unused trust equity.
→ You turn hidden strengths into word-of-mouth and measurable growth.

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Automated analysis 

Any of your team and partners can survey and analyse TrustLogic continuously.
→ On tap -  get trust-optimised insights for any segment, touchpoint, or audience instantly.

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AI activation

Trust Copy AI. Audience trust and idea sparring. Trust Equity Finder

It's Instant-Insight-2-Action. Integrated with analysis results.

Instant high quality scaling.

Ideas, actions, finished high-trust solutions for any function.


→ From CEO speeches to sales scripts, create trust-optimised solutions and uncover hidden trust-equity for activation.

Robust.

With every little bit more trust your customers are twice as likely

to recommend you and to stay loyal.

TrustLogic®’s six intuitive dimensions are proven to drive the vast majority of your NPS and loyalty performance.

 

This makes it the ideal tool for understanding the root causes of trust — and therefore of your NPS and loyalty outcomes.

TrustLogic® drives most of your NPS & Loyalty performance

TrustLogic Drives most of Your NPS and Loyalty
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Precise insight and inspired action.

TrustLogic® NPS&LOYALTYBuilder pinpoints why customers would recommend you more — and what keeps them loyal.

With it, you can identify and action:

  • Topics to focus on

  • Specific attributes, messages to emphasise, and actions to take

  • Find new trust equity to use as NPS&LoyaltyBuilders

  • Inspire your teams and grow their own trust in your brand and experience

 

Seamlessly go from insight to action — at every touchpoint.

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Implement in specific touchpoints and progressively create an intuitive NPS & Trust architecture.

Industry Reports

Access our latest reports and discover what drives trust across different industries and brands.

Australia Election

How to work with
TrustLogic® NPS&LOYALTYbuilder

Quantitative NPS&LOYALTYbuilder study

TrustLogic®Center subscription (with unlimited driver analysis and access to TrustLogicAI to easily scale and implement learnings)

Qualitative research

NPS and Loyalty consulting and co-creation workshops

Training workshops

Explore the other
TrustLogic® solutions
.

 SALESbuilder 

 BRANDbuilder 

 VOTEbuilder 

 REPUTATIONbuilder 

 CXbuilder 

 CULTUREbuilder 

 COMMSbuilder 

 DONATIONbuilder 

Contact us to know more.

most innovative companies

Quietly quite chuffed that TrustLogic was shortlisted at the 2024 AFR Most Innovative Companies Awards.

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