The more I trust you, the more I will recommend you and stay loyal.

More trustworthy →
more word-of-mouth-worthy.
+10% NPS
in four months
+19%
Development Trust
+9%
customer retention
How do you want to start?
Survey and Insight-2-Action workshop
We survey your audience for you, or you integrate the TrustLogic module into your or your partners' survey.
We analyse with you and conduct your Insight-2-Action workshop to get going right away and onboard your key teams.
Time to action: 2-4 weeks
Measurable results: 4-16 weeks
Output: Know what's most trust and WOM-worthy to your audience
Pricing: From A$ 25,000/US$ 8,000 (includes annual Enterprise level TrustLogic.Center Access with Auro-Analyser and AI))
Rapid Action pilot workshop
Pick your touchpoint, Individual or functional team (e.g. Call centre, marketing, Client Team or Partner)
90-minute Action workshop.
Identify powerful trust equity.
Prioritise.
Co-create trust-maximised solution ready to pilot.
Duration: 90 minutes
Implementation: Instant
Output: Action ready solutions. Mini Playbook.
Pricing: A$ 5,000, US$ 3,500
Training workshop
Function specific training, empowerment and action workshop.
Brand, CX, Reputation, People Engagement, Leadership, VoC, Retention, Sales, Service, Transformation.
Duration: 1/2 day or 1 day
Output: Team can confidently integrate powerful TrustLogic strategically and practically into their systems and daily work. Co-created benchmark applications. Playbook.
Pricing: A$ 8,000/16,000, US$ 5,500/11,000
Strategic projects
Work with our team start to end to take your performance to the high-trust level.
Brand, CX, Reputation, People Engagement, Leadership, VoC, Retention, Sales, Service, Transformation.
Typical project duration: 3-12 months
Output: Scaled, internalised trust-focus . Measurable, sustainable performance improvement.
Pricing: $ 30,000 start up to global programs
Prices subject to change. + expenses and tax where applicable. T&Cs apply
Powerful. Simple.

Seamless integration
Simple, non-intrusive 10-second survey module.
Pinpoints the trust drivers behind 80% of your NPS.
→ You know exactly what drives recommendation for your audience.

Clear prioritisation
Ranks the trust signals that matter most.
→ You focus effort where it lifts NPS fastest.

Strength-based growth
Uncovers your amazing unused trust equity.
→ You turn hidden strengths into word-of-mouth and measurable growth.

Automated analysis
Any of your team and partners can survey and analyse TrustLogic continuously.
→ On tap - get trust-optimised insights for any segment, touchpoint, or audience instantly.

AI activation
Trust Copy AI. Audience trust and idea sparring. Trust Equity Finder
It's Instant-Insight-2-Action. Integrated with analysis results.
Instant high quality scaling.
Ideas, actions, finished high-trust solutions for any function.
→ From CEO speeches to sales scripts, create trust-optimised solutions and uncover hidden trust-equity for activation.
Robust.
With every little bit more trust your customers are twice as likely
to recommend you and to stay loyal.
TrustLogic®’s six intuitive dimensions are proven to drive the vast majority of your NPS and loyalty performance.
This makes it the ideal tool for understanding the root causes of trust — and therefore of your NPS and loyalty outcomes.
TrustLogic® drives most of your NPS & Loyalty performance


Precise insight and inspired action.
TrustLogic® NPS&LOYALTYBuilder pinpoints why customers would recommend you more — and what keeps them loyal.
With it, you can identify and action:
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Topics to focus on
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Specific attributes, messages to emphasise, and actions to take
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Find new trust equity to use as NPS&LoyaltyBuilders
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Inspire your teams and grow their own trust in your brand and experience
Seamlessly go from insight to action — at every touchpoint.

Implement in specific touchpoints and progressively create an intuitive NPS & Trust architecture.
Industry Reports
Access our latest reports and discover what drives trust across different industries and brands.
How to work with
TrustLogic® NPS&LOYALTYbuilder
Quantitative NPS&LOYALTYbuilder study
TrustLogic®Center subscription (with unlimited driver analysis and access to TrustLogicAI to easily scale and implement learnings)
Qualitative research
NPS and Loyalty consulting and co-creation workshops
Training workshops
Contact us to know more.

Quietly quite chuffed that TrustLogic was shortlisted at the 2024 AFR Most Innovative Companies Awards.












