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For over 20 years, we’ve helped build outstanding brands, experiences, and marketing programmes for our clients – and trained their teams in using TrustLogic® to build brand trust in every interaction.

It works well for them, because TrustLogic® has consistently proven to drive between 75% and 85% of our clients’ NPS, Trust, and Reputation. To put that into context, levels above 60% are considered highly accurate – and exceeding 70% is rare. That’s why TrustLogic® gives you commercial robustness that’s second to none.

But researching and analysing NPS and Trust drivers used to be incredibly time-intensive – and so was the training. Imagine thousands of frontline and marketing teams trained across the globe.

Now, with our automated TrustLogic® Driver Analysis, what once took weeks now happens in seconds.

And the months it used to take to train client teams? Gone. Our  TrustLogic® AI – trained in our TrustLogic® methodology, powered by the latest AI models and integrated with Google Search – is your on-demand Trust Expert. It instantly creates high-trust content for any function, from frontline service to brand marketing to CEO speeches.

Stefan Grafe mext TrustLogic1.png

Stefan Grafe

CEO & TrustLogic Developer, Founder mext consulting

Denice Faeldonia

Client Engagement Lead

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Our story has been unfolding for 20 years on the land where the Wurundjeri people have shared their stories for millennia. We honour their legacy and pay our respects to their elders, both past and present.

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